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Flex Option

How it works

Get the new phone you want with payments that fit your budget. After your initial 2-year term payments, you have the flexibility to return your phone or keep it and pay it off over time. Flex Option lets you choose what's best for you, making phone ownership easy and affordable.

Pick a Flex Option eligible phone and plan

Choose one of the latest devices with SmartPay™ and pair it with a 2-year plan.

Ultra plans
Includes unlimited data at our fastest available 5G+ speeds1, international roaming2, a 5-year price guarantee3, Crave Standard With Ads4 and more.

Select plans
Includes data speeds of up to 2 Gbps1, unlimited international texting5 and more.

Lower your monthly payments with Flex Option

Flex Option lowers your monthly device payments for the duration of your 2-year term by deferring part of the phone's price.

After 2 years, choose to keep your phone or return it

To keep your phone, pay back the Deferred Amount:

  • In 24 interest-free installments with an Ultra plan
  • In 12 interest-free installments with a Select plan
  • Or in one lump sum

To return your phone:

Visit your nearest Bell store or complete the online return form. Phone must be in good working condition.

Find a payment option that fits your budget

Flex Option with Ultra plan
Flex Option with Select plan
Fixed Option
Our device full price
(with tax)
$1,315.32
$1,315.32
$1,315.32
Flex Option Deferred Amount
(the amount put off until the end of your 2-year term to reduce monthly payments)
$720.00
$480.00
-
Total paid over your 2-year term
(0% APR)
$595.32
$835.32
$1,315.32
Your monthly device payment during your 2-year term
$24.81
$34.81
$54.81
After your 2-year term, keep your phone and pay back the Flex Option Deferred Amount (0% APR)
Or, return the device
In 24 interest-free payments of
$30/mo.
Or, one lump sum of $720
In 12 interest-free payments of
$40/mo.
Or, one lump sum of $480
-
Smartphone with a cracked screen.

Smart/Phone Care plans

Enjoy additional coverage and peace of mind when you get Smart/Phone Care with your new phone.

Learn more

Frequently asked questions

Many of the latest phones are eligible for Flex Option. All eligible devices are labelled with "Flex Option" on our devices page.

Yes, you can upgrade after 3 months into your Service Agreement. You will need to pay your outstanding device balance (including applicable taxes) under your Bell Mobility Service Agreement. You will have 30 days after the upgrade to return your device in "good working condition". If you choose to keep your device, you will have to pay the Deferred Amount within 30 days after the upgrade.

If you cancel your Service Agreement before 3 months have passed, you must pay back the Deferred Amount and keep your device.

If you cancel your Service Agreement after 3 months have passed, you have 30 days from date of cancellation to return your device in "good working condition". If you choose to keep your device, you will have to pay the Deferred Amount.

You can return your phone at any Bell store or online within 30 days after your commitment period has ended.

A device must meet the following requirements to be considered in "good working condition" and be eligible for return:

  1. The device powers on, charges and navigates properly to the home screen.
  2. The keyboard and/or touchscreen is responsive and functions properly.
  3. The device is free from apparent physical damage (e.g., bending, cracks, punctures to any part of the device, including the screen, keyboard or the camera lens).
  4. There are no missing components (e.g., buttons, keys, SIM/media tray, battery, battery cover).
  5. All activation/security locks for the device are turned off and no longer linked to your associated cloud account, such as "iCloud Find my iPhone Activation Lock" (for Apple devices) and "Activation Lock Protection" (for Android devices).
  6. Any PIN/password, facial recognition or fingerprint lock has been removed.

A Smart/Phone Care (SPC) plan gives you peace of mind if your device is accidentally damaged, and ensures device return eligibility at the end of your Service Agreement.

In addition, SPC offers protection throughout your service agreement from damage, loss, and malfunctions beyond the manufacturer's warranty (up to 2 replacements).

Learn more about SPC

You must have SPC at the time of return to be exempt from certain conditions as outlined in the "good working condition" requirements table below. SPC customers in Québec, Manitoba and Saskatchewan are not eligible for exemption and must meet all of the "good working condition" requirements as customers without SPC.

You will need to pay back the Deferred Amount and keep the device.

Another option is to pay back the Deferred Amount and trade in your device to receive an in-store or bill credit based on its condition. This credit can be used towards the purchase of a new device (to lower the upfront cost or lower your monthly device payments) or towards the purchase of accessories.

At any point within the 12 months (with Select plans) or 24 months (with Ultra plans) after your initial 2-year term, you may choose to end your service and either return the phone, pay the remaining balance in full, or continue with the scheduled device payments.