IT Manager from Bell
Keep your IT systems running smoothly with IT Manager service
Gain network peace of mind
More than ever, computer outages are impacting business operations. Bell delivers proactive managed IT services that keep your network up and running at optimal performance and efficiency, with added security and reliability—all at an affordable price.
Bell’s IT Manager service will proactively monitor, update and fix your PC and network remotely and if required send out a technical expert to your site – It’s like having your own IT department right inside your business. As a result, you can more accurately manage IT-related support costs and increase productivity by reducing downtime.
Plans
IT Manager
Basic PC support and monitoring service
Includes:
- Chat, phone, and email support (Mon-Sat, 8am- 8pm)
- Proactive monitoring of devices with reporting
- Remote access to resolve issues
Service charge
| Service |
Device price / month 1-year contract |
Device price / month 3-year contract |
| IT Manager | $29.99 | $27.99 |
One-time charges includes
| PC cleaning and installation charge | $59.99 |
Additional charges
| Discounted dispatch | $119/hr (Mon-Fri., 8am-5pm) |
IT Manager plus
Network support and PC, server, complex routers/switches monitoring services
Includes:
- Chat, phone, and email support (Mon-Sat, 8am- 8pm)
- Proactive monitoring of devices with reporting
- Remote access to resolve issues
Service price
| Service |
Device price / month 1-year contract |
Device price / month 3-year contract |
| IT Manager Plus - PCs | $29.99 | $27.99 |
|
IT Manager Plus - Complex routers/switches and network printers |
$49.99 | $47.99 |
|
IT Manager Plus - Servers |
$79.99 | $74.99 |
Initial one-time charges
| Installation and cleaning fee per PC | $59.99 |
| Installation fee per non-PC device | $20.00 |
| Installation (and ownership) of monitoring server | $999.00 per server1 |
| IT Assessment* | Charges based on complexity of IT infrastructure2 |
| On-site Assessment Fee | $119.00 per location |
*Includes a detailed report from an IT expert outlining the current condition, strengths, vulnerabilities, efficiencies, and inefficiencies of your systems, along with recommendations for changes and/or upgrades.
On-site repair charges (when required)
| Discounted dispatch | $119/hr (Mon-Fri., 8am-5pm) |
Features and benefits
PC and network monitoring and alerts
Peace of mind knowing your PC and network security, system performance and health are under constant surveillance.
Proactive issue resolution
Minimize disruptions to the work environment and avoid costly and time-consuming downtime.
Remote desktop management and support
Improve your diagnosis accuracy and reduce your resolution time based on first-hand view of your computing issues.
Software update and patch management
Get the assurance that your devices are protected and functioning with the latest updates.
Integrated reports
Effectively plan and make informed decisions regarding IT expenses based on detailed information about your infrastructure health and support requirements.
Computer and inventory audit
Receive a detailed view of your current physical network to assist with planning for configuration changes, software upgrades or other measures to improve fault tolerance, system redundancy or expansion.
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Available to customers in Ontario and Québec, where technology permits. Subject to change without notice. Taxes extra. Other conditions apply including minimum system requirements. (1) Number of monitoring servers required based on IT infrastructure. (2) Part of the cost includes :$120 for each computer, desktop and workstation and $180 for each server, complex router, switch and network printer.
Need help?
1 888 966-6766 (Québec)
1 866 323-1181 (Ontario)
