Smartwatch NumberShare plans

Please note: if you have recently purchased a smartwatch in-store, you must complete the NumberShare setup. For step-by-step instructions, refer to Question 10 below

1. What is NumberShare?

   NumberShare allows a connected device and a smartphone to share the same phone number. NumberShare is currently available with iPhone and Apple Watch (Series 3 and later); with select Samsung smartphones and the Samsung Galaxy Watch, Watch Active2, Watch4 or Watch4 Classic; and with select Android smartphones and the Fossil Gen 5 LTE Watch. When a device is paired with a smartphone, it will be able to share the voice, text and data from the smartphone’s rate plan.

2. What is required to set up NumberShare on my smartwatch?

   To set up NumberShare on a smartwatch, you will need:

   • A compatible smartwatch and smartphone:
     • An Apple Watch Series 3 or Series 4 (GPS + Cellular models) and an iPhone 6 or later. The phone must be operating on iOS 11 or later.
     • An Apple Watch Series 5, 6 or SE (GPS + Cellular models) and an iPhone 6s or later. The phone must be operating on iOS 13 or later.
     • An Apple Watch Series 7 or later (GPS + Cellular models) and an iPhone 6s or later. The phone must be operating on iOS 15 or later.
     • A Samsung Galaxy Watch, Watch Active2, Watch4 or Watch4 Classic and a Samsung Galaxy smartphone (S7/7+ or later, Note8 or later, A8/A5/J3 or later). The phone must be operating on Android 6.0 or later.
     • A Fossil Gen 5 LTE Watch and an Android smartphone. The phone must be operating on Android 6.0 or later (excluding Android Go).
   • A Bell Mobility postpaid account (consumer or small business) with a compatible plan and data.
   • A MyBell profile associated with the primary smartphone number. Register for MyBell if you haven’t already done so.

3. How much does NumberShare cost?

   There is no additional cost for the NumberShare add-on. The NumberShare add-on is included in the Smartwatch plans.

4. Can I use NumberShare on my smartwatch with a non-Bell smartphone?

   No, both devices must be activated on the Bell network for NumberShare to work.

5. How many devices can I use NumberShare with?

   You can share your Bell smartphone number with up to five smartwatches.

6. Can I share my number with other smartphones or my landline?

   No, NumberShare only allows you to share your phone number with a secondary mobile device that is paired with a compatible smartphone.

7. Can I use Smartwatch NumberShare across Canada?

   Yes, your smartwatch with NumberShare will work in any VoLTE-covered region in Canada. Bell has VoLTE coverage in all provinces. Learn more about VoLTE.

8. Can I use NumberShare outside of Canada?

   No, you currently cannot roam with your smartwatch. You can continue to use your smartwatch with Bluetooth while travelling to make and receive calls, and to send and receive text messages. For more information on travelling with your smartphone and roaming, visit bell.ca/roaming.

9. Do my devices need to be close to each other for NumberShare to work?

   No, they do not. You can use NumberShare on your smartwatch as long as your smartphone is powered on and within Canada.

10. How do I set up NumberShare?

    You’ll be prompted to set up NumberShare when you first pair your smartwatch with your smartphone. If you decide not to set it up right away, you can always return to it later. For instructions and more information, see our guide on how to activate a smartwatch. Note: you must be in Canada to complete the initial setup process.

11. Where does my data usage for my smartwatch show up on my bill?

    As part of the activation process, you’ll receive a 10-digit device identification number for your smartwatch. Associated data usage will appear on your bill under this number.

12. I’ve changed the phone number on my smartphone that’s paired with my smartwatch and NumberShare has stopped working. What do I do?

    Your Smartwatch plan must be reactivated. In most cases, it takes less than a minute. To do so, please follow these steps:
    For Apple Watch:

    1. Open the Watch app on your iPhone.
    2. Select Cellular from the My Watch tab.
    3. Tap on the “i” icon to the right of the Bell item.
    4. Select Manage to open the Bell web page.
    5. Select Reconnect cellular service on my watch.
    6. Tap the Reconnect button.
    For the Samsung Galaxy Watch:
    1. Open the Galaxy Wearable app on your Samsung smartphone.
    2. Select Settings > Mobile Networks > Manage.
    3. Select Manage to open the Bell web page.
    4. Select Reconnect cellular service on my watch.
    5. Tap the Reconnect button.
    For the Fossil Watch:
    1. Open the Wear OS app on your Android smartphone.
    2. Select Advanced settings > Mobile network settings > Change subscription.
    3. Enter your mobile phone number on the Bell web page, then enter the one-time verification code sent via text message.
    4. Select Reconnect cellular service on my watch.
    5. Tap the Reconnect button.

13. How do I stop sharing my number with my smartwatch?

    To stop sharing your phone number with your smartwatch, you’ll need to deactivate your monthly Smartwatch plan with NumberShare. Please call 1 800 667-0123, or dial *611 from any Bell mobile device, to have one of our agents assist you. Please note that if you cancel your monthly Smartwatch plan, you’ll no longer be able to take advantage of the cellular features of your smartwatch: you’ll only be able to use your watch over Wi-Fi and Bluetooth.

14. I purchased a smartwatch from a store other than Bell. How do I activate it with NumberShare?

    To pair your smartwatch, follow the setup instructions on your phone. You can also see our guide on how to activate a smartwatch.