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Refer a friend

Bell Refer a friend program rules

The program gives a $50 bill credit, applied as a monthly credit of $5 for 10 months, to both the Bell customer making the referral and the person being referred.

The program is fully managed online. Members can refer friends and check the status of referrals using the online dashboard.

Note: call centre agents and sales reps can’t check the eligibility or status of a pending referral.

Bell customers who registered for the Refer a friend program before June 17, 2024, are eligible for the program and can continue to refer friends and benefit from the referral credits.

As the person making the referral: You must be an existing Bell customer on an eligible 2-year or BYOD (Bring Your Own Device) mobile phone plan, and your account must be in good standing for 30 days after the referral is complete and must remain open, active and eligible.

As the person being referred: To be an eligible friend, you must be a new Bell customer and activate a new Bell mobile number on an in-market 2-year or BYOD mobile phone plan, and your account must be in good standing for 30 days after the referral is complete and must remain open, active and eligible. The referral credit is not available for referring existing customers. You must submit your new phone number within 30 days of your activation date.

Prepaid, Tablet, Home phone, Internet-only and TV-only plans and activations are not eligible for the referral program.

Bell employees (including former employees receiving an employee rebate on their account or third‐party employees who sell Bell products and services) are not eligible for this program. Small Business accounts are not eligible for this program.

Yes, as long as you meet the eligibility requirements for the program.

$50 for you and $50 for your friend. Once both of you complete the referral and are confirmed as eligible, the bill credits will be applied in installments of $5 per month over 10 months, as long as the accounts remain open, active and eligible during that time.

The referral bill credit value may vary by province. Bell reserves the right to adjust the credit amount applied to your bill if the province you selected prior to sending a referral differs from the province of your billing address.

Bell may end the Refer a friend program or change any of the terms and conditions of the program at any time, without notice and without obligation to award any referral credits.

Yes. Referral emails and social media invitations are valid for 45 days.

Rules for customers who want to make referrals

You can refer a friend or family member.

The person you refer must activate a separate account from yours.

Yes, the person you refer can either buy a phone from Bell or bring their own.

To refer a friend, register a Bell Refer a friend account using an active Bell mobile number (limit of one Bell Refer a friend account per Bell mobile number and email address).

After you register, you’ll get an email with a unique link you can share for friends to redeem. If you misplace the email, you can find the link in your referral dashboard anytime after registering.

You can refer multiple friends; however, you can have a maximum of 6 credits ($30/mo.) applied to your account in any given month. You can receive a total of $300 in a 10-month period. Your referral credits in any given month cannot exceed the monthly service fee for your mobile phone plan (minus any applicable credit or promotional discount, if any, and exclusive of taxes).

Once a friend accepts your referral invitation, you can track the status in your referral dashboard on the same device and browser you registered with, or using the dashboard link in your referral registration confirmation email.

Once your friend’s eligibility has been confirmed, the referral will be shown as "successful" in your dashboard. Once your eligibility is confirmed, we’ll send you an email to let you know.

If your referral doesn’t meet eligibility requirements, it will be shown as "unsuccessful" in your dashboard.

Note: call centre agents and sales reps can’t check the eligibility or status of a pending referral.

Your friend must accept your referral invitation within 45 days of receiving it, become a new Bell customer on an in-market 2-year or BYOD mobile phone plan, and submit their new Bell phone number on the program website within 7 days of activating their service.

Because both you and your friend must remain active and in good standing for 30 days after the referral is complete, no eligibility checks or confirmations will take place for at least 30 days after the referral has been submitted.

Until then, all referrals will be shown as pending in your dashboard.

Once you and your friend have both been approved, we’ll send you an email to let you know you’ll receive your first bill credit. After receiving this email, your credit will be applied within 1 to 2 billing cycles. You’ll get a $50 bill credit for each referral ($5/mo. for 10 months). You can have a maximum of 6 credits ($30/mo.) applied to your account in any given month. You can receive a total of $300 in a 10-month period.

You can log in to MyBell to view your bill credit. The credit will appear under the Other charges & credits section of your bill. You’ll see the credit on your monthly bill for up to 10 months per referral as long as you remain eligible.

Rules for friends who are referred to the program

Redeem the referral before you activate your new service with Bell by following these steps.

  1. Follow the unique link your friend sent you and register by providing your name and email address.
  2. Activate a new mobile line with a new phone on a 2-year plan or with your current phone on a BYOD (Bring Your Own Device) mobile plan.
  3. Once your new mobile service is activated, go back to the initial email within 7 days to access the website to enter your Bell mobile phone number.
Once all eligibility conditions are met, Bell will apply the first $5 bill credit to your account and to the account of the person who referred you within 2 to 3 billing cycles. The subsequent $5 installments will be applied for the next 9 months, as long as the accounts remain open, active and eligible during that time.

If you’re transferring an existing phone number from your previous provider, you cannot submit the temporary Bell phone number you may be given during the transfer process. If you submit the temporary Bell phone number, or submit your existing phone number before completing the transfer, the referral won’t be authorized.

Before submitting your phone number, ensure you complete your phone number transfer and submit your new (permanent) phone number into the referral system.