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Bell Mobility - Smart/Phone Care enhanced warranty plans

Protect your phone with a Smart/Phone Care plan.

Buy a new device and get a limited 12-month warranty for manufacturer’s defects and malfunctions. Smart/Phone Care plans give you additional coverage and peace of mind, knowing that you don’t have to pay the full replacement value of your device, which can be up to $3,0001.

When and how do I enroll?2

The best time to enroll in a Smart/Phone Care plan is at time of activation or upgrade.

You can also enroll within 30 days of activation or upgrade by visiting any Bell store for a visual inspection of your device. Previously damaged or defective units are not eligible for the program.

Smart/Phone Care enhanced warranty plan

Manufacturer’s limited warranty

(see what’s included) 		Smart/Phone Care enhanced warranty plan

Devices

Price per month
All devices

Basic devices and select smartphones, tablets & smartwatches

Select smartphones, tablets & smartwatches

Premium smartphones & tablets

Select premium smartphones & select premium tablets

Select premium smartphones & select premium tablets

Manufacturer's defects within 12 months Available Available Available Available Available Available
Manufacturer’s defects beyond 12 months3 Unavailable Available Available Available Available Available
Physical damage/Power surge Unavailable Available Available Available Available Available
Liquid damage Unavailable Available Available Available Available Available
Loss/Theft4 Unavailable Available Available Available Available Available
Normal wear and tear Unavailable Available Available Available Available Available
Deductible Unavailable Up to $150 Up to $299 Up to $399 Up to $599 Up to $599
Number of replacements Unavailable 2 maximum 2 maximum 2 maximum 2 maximum 2 maximum

Download the product disclosure brochure.

Get Smart/Phone Care when you buy your new phone, smartphone or tablet.

You can also enroll within 30 days of activating your new device. Just take it to your nearest Bell store. Previously damaged or defective units are not eligible.

See a complete list of eligible devices.

See terms and conditions.

  1. Note: failure to return policy costs are in addition to replacement costs.
  2. To complete your enrollment and for coverage to take effect, a phone call must be completed to or from the covered phone or smartphone and a minimum of 1 KB data session for tablets, Turbo Sticks, wearable products, or data-only devices. Smart/Phone Care Plans do not cover phones on prepaid accounts, SIM cards, or accessories (including batteries and chargers).
  3. As long as you subscribe to Smart/Phone Care.
  4. If your device is lost or stolen, call Bell Mobility immediately at 1 800 667-0123 to suspend service and prevent unauthorized use.