To add Roam Better, text ROAM to 8000 or log in to MyBell . Once Roam Better has been added to your account, you’ll be covered for all future trips to the U.S. and over 200 international destinations. You’ll only be charged on days when you make or answer a call, send a text message, use Apple Live Voicemail or when data is sent or received while in your Roam Better destination.

Roam Better is not available on prepaid plans, corporate accounts or with plans that include roaming services.

To remove Roam Better, text REMOVEROAM to 8000 or log in to MyBell.

With Roam Better, you get access to the data from your rate plan while you travel, plus unlimited talk and text to Canada and within your destination. Max-speed data usage is limited to 5 GB per day. Beyond 5 GB, data speeds are up to 512 Kbps, suitable for light web browsing, email and messaging. Data speeds reset at 12:00 a.m. (ET).

With Roam Better, you can use up to 5 GB of data per day at the fastest available speeds. After 5 GB, data speeds are reduced to 512 Kbps, suitable for light web browsing, email and messaging. Applications that require higher data speeds (such as video streaming) may be affected by the data speed reduction.

Your daily allowance (5 GB) begins upon your first data use in your Roam Better destination and expires at 11:59 p.m. Eastern Time (ET) on that same day, regardless of the time zone where you are roaming. Once you use 5 GB of data, you’ll automatically receive a notification that includes the option to purchase an additional 1 GB of max-speed data for $6 in the U.S. (including Puerto Rico and the U.S. Virgin Islands) or $8 in international Roam Better destinations. All additional max-speed data expires at 11:59 p.m. (ET) on the day the data was purchased.

Data speeds reset at 12:00 a.m. (ET) daily.

You’ll only be charged the daily fee when you make or answer a call, send a text message, use Apple Live Voicemail or when data is sent or received (including background data and app refresh) while in your Roam Better destination. If you don’t do any of these things while in your Roam Better destination, you will not be charged the daily Roam Better fee.

When you arrive at another destination, you will receive a roaming welcome text message. Pay close attention to this message before you start using your phone abroad. This message will confirm if you have Roam Better or a Travel Pass on your account or not. If you don't have Roam Better or a Travel Pass, or if the destination is not covered by Roam Better or your Travel Pass, you will be subject to pay-per-use rates for calling and texting. These rates will be included in the text message. You can confirm coverage and rates by searching for your destination in the coverage map above.

Refer to the following table for additional charges for outgoing calls and text messages to destinations outside of your roaming destination and Canada.

Roam Better is only applicable when you’re roaming in one of the eligible destinations. You won’t be charged for Roam Better when you’re in Canada, so you don’t need to remove it. Keeping it on your account ensures you’re covered if you travel again.

If you'd still like to remove Roam Better, simply text REMOVEROAM to 8000 or log in to MyBell.

No, each member of your Share Group needs to add it separately.

To avoid roaming charges, make sure you add a travel add-on to your account, either Roam Better or a Travel Pass for your destination. If you don’t have a travel add-on, make sure you turn off data roaming in your device settings, and do not make or receive a call or send a text. Alternatively, you can turn on airplane mode.

If you are in Canada and near the U.S. border, your device can sometimes automatically connect to a U.S. network as if you are roaming. To avoid accidental roaming charges when close to the U.S. border, make sure to turn off data roaming in your device settings.

A Travel Pass is activated immediately once you add it to your account and can be used for the duration included in the pass. Make sure you add the pass the day your trip starts, before you arrive.

The pass is valid until 11:59 p.m. (ET) on the date it expires. You can confirm the expiry date anytime in MyBell by checking the My travel features section.

Travel Passes are compatible with Roam Better and take priority over Roam Better when travelling in an eligible destination (i.e., if you’re using an active Travel Pass in an eligible destination, you won’t be charged the Roam Better fee for the duration of your pass).

Once your Travel Pass expires, you will either switch back to using Roam Better (if added to your account) or be subject to pay-per-use rates for calling and texting. You must have Roam Better or a Travel Pass to use data while travelling outside of Canada.

Please note: Pay-per-use data roaming is no longer available as of May 1, 2026.

Travel Passes include unlimited calling and texting within your destination and back to Canada, plus access to the data from your rate plan.

See the included destinations:

• Europe Travel Pass
• U.S. Travel Pass
• International Travel Pass
• Caribbean and Mexico Travel Pass
• Asia Travel Pass

To extend your connectivity, you can add another Travel Pass once the original one has expired. If you don’t add another pass, you will either switch back to using Roam Better (if added to your account) or be subject to pay-per-use rates for calling and texting. You must have Roam Better or a Travel Pass to use data while travelling outside of Canada.

If calling outside of your roaming destination, you will be charged $1.45/minute (e.g., if roaming in Italy and calling France, you will be charged $1.45/minute).